📝 How Can Our Infrastructure Team Help?
Our technical operations team handles API tracker support, PWA connectivity issues, and B2B integration proposals. If the problem involves our analytical tools or streaming interface — we own it. Expect a response within 24 hours on business days. For urgent API outages, the tech line operates around the clock to maintain a seamless connection.
🛑 CRITICAL NOTICE: Account & Cashier Support
⚠️ DO NOT CONTACT US FOR CASINO TRANSACTIONS
We are a technology and analytics provider. We have zero access to casino databases, cashier systems, or player account records. Do not write to us regarding delayed bKash transactions, pending instant withdrawals, failed deposits, Nagad cash-out issues, or KYC verification status. You must contact the 24/7 Live Chat directly on the operator's site where your account is registered. We cannot retrieve, modify, or expedite any financial operation on your behalf.
📧 Get in Touch
| Department | Scope | |
|---|---|---|
| 🛠️ Technical Ops | tech@crazytime.com.bd | API bugs, data feed errors, PWA app crashes, streaming latency reports. |
| 🤝 Business | partners@crazytime.com.bd | B2B partnerships, gateway integration, white-label proposals. |
| ⚖️ Legal & Privacy | legal@crazytime.com.bd | GDPR data requests, IP inquiries, Terms of Service clarifications. |